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Online and Mobile Banking Help and Support

Welcome to Texas Gulf Bank’s customer service help and support center. Please click on the frequently asked questions below to get quick answers to these questions, or click on the topics to the right to get help for a specific service.

How can I sign up for Online Banking?

Please visit www.texasgulfbank.com and select the “Sign up for Online Banking” link at the top of the page.

In order to successfully enroll, you must complete the enrollment all at one time on the same device. Additionally, you will need to input your requested information styled in the same manner as we have on file. Ask your local branch for a personalized Enrollment Guide, which will provide you with all the details you need.

If you are a business customer and need additional online users or additional services, please reach out to our Treasury Services Department at treasuryservices@texasgulfbank.com.

How can I enroll in Mobile Deposits?

Enrolled Online Consumer Customers can visit our Texas Gulf Bank Mobile Application and select the “Deposits” function from the Main Menu bar to begin the Mobile Deposit User Registration and Enrollment. Once submitted, please know Texas Gulf Bank will review your application and contact you via email or phone call to notify you of further details.

If you are a business customer and need to set up Mobile Deposit Service, please reach out to our Treasury Services Department at treasuryservices@texasgulfbank.com.

How can I reset my password?

If you have set up your “Password Reset Question and Answer” (located in the Options tab), you may reset your password at any time by selecting the “Forgot Your Password?” link upon logging in. You can also call our Customer Service Department at 800.467.7216 or visit any local branch to reset your Online Banking Password.