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Report a Lost or Stolen ATM or Debit Card

As your financial partner, it is critical to us that we do our best to protect your security.

If you have a lost or stolen Visa® debit or ATM card and are enrolled in online banking, please do the following:

  • Login to online banking
  • Click on the “Options” button
  • Click on the “ATM/Debit Card” button
  • From here, you can deactivate your lost or stolen card immediately
  • To order a new ATM/Debit card, please visit your nearest Texas Gulf Bank branch  (A $5 replacement fee will be assessed at the time of re-order)

If you are not enrolled in online banking, please report a lost or stolen Texas Gulf Bank Visa® Debit Card or ATM Card immediately. During regular lobby hours call 800-467-7216 and ask for customer service. After hours and on weekends, call 888-297-3416.

More information regarding identity theft protection >

VISA® is a registered trademark of Visa International Service Association.