Privacy & Security
Internet Banking Security
The security of TGB Online is addressed at three levels. First, security measures are in place to prevent unauthorized users from attempting to login to the online banking section of the bank's Web site (Individual Security). The second area is the security of your information as it is sent from your PC to the Web server (Browser Security). Finally, security measures are in place to prevent intrusion into the environment in which the Internet Banking server and customer information database reside (Provider Security).
For your protection, and so the bank can research a request for an account and validate confidential account information, an individual login ID will be utilized. A temporary computer-generated password will be delivered via the United States Postal Service after the initial account set-up has been completed. You will be prompted during the initial login process to enter your own customized password. Your user password will be authenticated during the login process. You may change your password as often as you would like and will be prompted to make such a change periodically. Also, for your protection, your on-line account will be disabled should you exceed the allowed number of logon attempts. In addition, your PC banking session will be terminated should there be an extended time of inactivity.
Data security between your browser and the Web server is handled through a security protocol called Secure Sockets Layer (SSL). SSL provides data encryption, server authentication, and message integrity for an Internet connection. Netscape Communications developed SSL to ensure private and authenticated communications. Your Internet Banking session will utilize the SSL to secure the transaction from your browser to the Web server. Once a secure session is established, the data cannot be monitored by other users on the Internet. The SSL Protocol can negotiate an encryption and session key as well as authenticate a server before the application protocol transmits or receives its first byte of data. All of the application protocol is transmitted encrypted, ensuring privacy.
Encryption, Cookies, & Provider Security
Requests for online banking information are passed from the Web server to the Internet Banking server. The computer system does not connect directly to the Internet. It is isolated from the Internet network via routers, filters, and a "firewall." A "firewall" is a device that controls the access that computers on the Internet have to the bank's computer. Use of the "firewall" allows only valid traffic to reach the Web server. Further protection is provided by yet another set of "firewalls" that sit between the Web server and the Application
Children's Online Privacy
Although COPPA (Children's Online Privacy Protection Act) only applies to children under the age of 13 - we do not knowingly collect, maintain or use personal information from our website about children under the age of 18. If we inadvertently collect personal information from someone under age 18, we will delete the information immediately from all systems if it becomes known to us.