Deposit Operations Associate
This full time position will provide a full range of bookkeeping functions including professional, technical and general support to both customers and bank personnel. Oral communication is a primary function in the bookkeeping department – assisting both external and internal customers with account issues and questions, including those related to electronic banking. In addition, this position will be responsible for working charge-offs, reporting charge-offs to Chexsystems, processing return items and other bookkeeping functions and duties as assigned. The qualified candidate must be able to effectively communicate and have a strong proficiency in oral communication as well as written. All forms of communication must be relayed in a professional and courteous manner and must be presented concisely and accurately. The capability to thoroughly and accurately troubleshoot, assess and resolve customer issues will be necessary. Ability to maintain a strong professional presence and a good rapport with co-workers as well as customers will be a necessity. Superb customer service skills will be required with a proven track record for these skills as well as excellent problem-solving capabilities. The preferred candidate will have a strong knowledge of banking products and possess good organizational skills. Experience and basic knowledge of Microsoft Office and Word will be required.
Texas Gulf Bank, N.A., is an Equal Opportunity Employer and gives full consideration to all qualified applicants and does not discriminate on the basis of any protected class or trait including race, religion, color, sex, sexual orientation, gender identity, national origin, disability or veteran status.