Back to browsing
What is my liability if my card is stolen and someone makes unauthorized purchases with my TGB Debit Card?
In accordance with Visa's "Zero Liability" program, you have no liability for unauthorized purchases.  However, the "Zero Liability" program does not apply to ATM transactions or to transactions using your Personal Identification Number which are not processed by Visa.  The "Zero Liability" program also does not apply if you have been "grossly negligent" or have engaged in fraud.

Examples of Gross Negligence Include:
     • Customer negligence, such as giving out the PIN
     • Excessive insufficient funds activity
     • Account not in good standing, as defined by this bank
     • More than 1 claim against Visa's "Zero Liability" policy in
       12 months