Texas Gulf Bank, N.A. recognizes that our customers and others visiting our web site have an expectation of privacy in their dealings with us. We have the highest regard for the privacy of our customers and, as a result, we safeguard the privacy of users of our web site, just as we do throughout the rest of our business. The following covers the circumstances in which we will collect, maintain, and use any information you may provide to us online. This includes information you provide to us when you apply or enroll in any of our accounts or services, when you use Texas Gulf Connection-Internet Banking (bill payment or account access), when you use any of our online planners or financial tools, or when you send us e-mail.
Use, Collection, and Retention of Customer Information
Texas Gulf Bank, N.A. will use information collected through its web site to provide you with the products and services you request. We also will use information we collect to identify you in an attempt to know our customers, to communicate with you and help us respond to your questions.
Restrictions on the Disclosure of Account Information
We may disclose information about your accounts or personal information provided to the Bank through its web site to credit bureaus or agencies who have a legitimate purpose for obtaining the information. We also may disclose information about your accounts to third parties:
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When it is necessary for completing transactions and transfers.
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To verify the existence and condition of your account for a third party, such as a credit bureau or merchant. |
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To comply with a government agency or court order or with the request of a federal regulator. |
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If you give us permission. |
Employee Access and Use of Customer Information
We have procedures and security levels that limit employee access to personally identifiable information. Only employees with a business reason to have this information have access. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, special training programs, and the Texas Gulf Bank, N.A. Code of Ethics. We take appropriate disciplinary measures to enforce employee privacy responsibilities.
Maintaining Customer Privacy in our Business Relationships
We will not sell personal information to a third party for the purpose of solicitation or provide personal information to a third party for its own independent use. However, from time to time, Texas Gulf Bank, N.A. contracts with outside vendors and other business partners to perform specific services for the Bank. When doing so, Texas Gulf Bank, N.A. selects business partners and vendors that adhere to privacy standards similar to the Bank. We expect that our business partners and vendors will honor and safeguard any information regarding a Texas Gulf Bank, N.A. customer.
If you have any reason to believe that your personal information retained at Texas Gulf Bank is incorrect, please call us at 979.297.7211, 979.849.2372, 713.595.7400 or e-mail us at info@texasgulfbank.com. We will investigate the problem and, if appropriate, update the Bank's records.
We reserve the right to change this policy at any time by posting a new privacy policy.
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